Paul Herdsman Helped Build NICE Global To Help Companies To Better Serve Their Customers

 

Paul Herdsman is the Chief Operating Officer of NICE Global, which is a nearshore customer service company that is headquartered in Montego Bay, Jamaica. He wears many different hats within his company and has been able to gather plenty of experience by dealing with all of the ins and outs of the business world.

Herdsman focuses most of his efforts on customer retention, developing companies, marketing, keeping customers happy, and human resources. He ensures that all of his staff members are fully trained so they feel confident about doing their job. He knows that the investment is well worth it, and he suggests that all companies should take care of their employees if they want to succeed.

Over the years, Paul Herdsman has worked to honestly evaluate himself in order to get a better idea of his own strengths. He knows the kinds of things that drive him and what areas of business he enjoys taking part in. By taking a closer look at himself and his own habits, he was able to start recognizing how to create a good customer service experience for the customers of any company he worked with. Read This Article for additional information.

Paul Herdsman eventually helped to create NICE Global when he realized he could make improving the customer service offerings of a company his life’s work. His company offers many different services that are connected to helping a company to run at its best. This helps them to have the time to be able to focus on growing their business, rather than having to continuously work on internal issues.

Paul Herdsman works with companies to help them set specific goals that they want to reach. After this, he helps them to accomplish these goals. Nice Global is also known for its amazing business culture, and this is something that Paul Herdsman is very proud of.

 

See also: http://www.fivehundo.com/paul-herdsman/

Richard Liu Qiangdong: Childhood, Entrepreneurship, And JD.com

 

Richard Liu Qiangdong is one of the biggest businessmen in China. Richard Liu Qiangdong is the founder and the current CEO of JD.com, China’s largest e-commerce company that is valued at $12 billion as of early 2018. He is known to be a business savvy man with intuition and flexibility that enabled him to reach success. Today, JD.com is known for its cutting edge technologies in retail, logistics, and innovative technologies.

Born in the town of Suqian in the Jiangsu Province in China, Richard Liu Qiangdong is the son of hard-working coal-shipping parents. Understanding the value of education, his parents encouraged him to take a proper education to become more successful in life and can do his endeavors. He decided to study Sociology in The People’s University of China and earned a Bachelor’s Degree. However, to improve himself and to broaden his skill sets, he learned computer programming during his free time at school.

Richard Liu Qiangdong found his first job in Japan Life, a natural supplement provider where he became the Director of Computers. Realizing that being an employee is not for him, he left Japan Life to begin his own business. Starting up a mortar-and-brick store, he sold magneto-optical products and focused on giving customer satisfaction through good customer service and ease of transaction. In addition, he only sold quality products and avoided counterfeits. Find More Information Here.

After five years of selling, he managed to build 12 branches and named it Jingdong. However, because of the SARS outbreak in 2003, his business almost ceases to exist. Deciding to follow the trend of online shopping, Richard Liu Qiangdong decided to move his operations online and renamed Jingdong as 360Buy Jingdong, selling his magneto-optical products.

When his online platform started to thrive, offline businesses decided to make a partnership with him and use his platform to sell their products. Because of this development, Richard Liu Qiangdong decided to rename the site to JD.com. The products and partnership in JD.com grew and expanded throughout China within the years.

Time passed by with the continuing growth. In 2014, JD realized a new milestone, being the first China-based company to be publicly traded on NASDAQ. Big Tech companies like Google became JD’s shareholders. Now, JD.com held its first ever CES presentation in the latest CES. It just means that JD.com is still growing and taking the world by surprises.

 

Visit his page on http://www.liuqiangdongjd.com/

 

 

 

 

The Paul Herdsman Customer Experience

 

Paul Herdsman is a co-founder and Chief Executive Officer of NICE Global, a Jamaican based full-service BPO (Business Solutions Provider). They provide various outsourced services such as technical support, sales, helpdesk services, etc. Clients can focus on growth and operations in other business areas as costs for staff, training and departmental fixtures are reduced and combined into one support cost. Of course, this involves understanding the client’s environment and their specific business needs so the service provided feels like a part of the existing system.

The approach to business that Paul has taken is to invest in Human Resources. The idea is that by increasing staff expertise and fostering a feeling of personal development, NICE Global will experience long-term growth and retain staff because of the resultant increase in staff morale.

Paul prepared for his role as a COO by focusing on fostering good customer experiences and organizing operational processes. This focus, he says, allowed him to hone his skills in the areas of customer service and operations – skills which he would eventually bring to NICE Global.

To be a successful entrepreneur, Paul Herdsman believes, requires the ability to strike a proper balance. This means familiarity with and proper execution of concepts such as time management, multi-tasking and streamlining operations. He believes that it is pertinent to be able to identify what is important to the goals aimed for and to ignore any unnecessary noise.

Outside of the business world, Paul enjoys spending his time doing family bonding, as well as fishing and golf.

This information was compiled from an interview located at: https://ideamensch.com/paul-herdsman/

 

Find More Information Here.

 

Ashley Lightspeed journey to success

Ashley Lightspeed Messerschmitt, also popularly known as Jana Lightspeed, is a student graduate from the University of Illinois, Urbana-Champaign,1997-2001. She graduated with a Bachelor’s degree in computer engineering. Jana ventured into tech immediately after her graduation.

She has within the years held a number of roles in her career on the engineering field, business developments, sales and marketing which led to the growth of her Curriculum vitae leading to a VP position at Twitter and Director at Netflix. She was a Sr Manager, Global Accounts at DivX from 2004 to 2007.She became a vice president, business development and platform at Twitter from 2010 to 2016 where she was spearheading partnerships, enterprise sales developer relations, platform and developer marketing, technical program management and partner engineering. Concurrently she was the director of business development at Netflix from 2009-2010. Here, her main agenda was to build the early partnerships of Netflix.

More about of Ashley at Bloomberg

Ashley become the co-founder of #Angels in 2015. #Angles is a company that focuses on bringing women to the table of success. Ashley Lightspeed later joined Lightspeed Ventures Partners in December 2018. She joined as an investing partner. Lightspeed Ventures Partners is a company that majorly touches on early stage investments and technology and consumer space.

On a personal level she has invested in a number of companies; Forward, Cameo, Winnie, Rival, Vector space, Ashley business experience spans in multiple sectors of the economy and she has proved that investing in early stages of investment and technology is the key to success just to name a few. Ashley Lightspeed is so passionate about coding, qouting her Twitter handle, “Regardless of your role in tech, learning the fundamentals of coding is invaluable i have started it again and I love it.’ She also wrote promotional blogs on #helloangels by @janamal ‘Going back to coding’.

Read more: https://lsvp.com/team/ashley-brasier/

Richard Qiangdong Liu The CEO And Chairperson JD.com Largest Retailer In China

Richard Liu is a prominent entrepreneur known by many words he is also known as Liu Qiangdong. He is a graduate of the Prestigious Renmin University of China where he left in 1996 to enroll in China Europe International Business Scholl to follow his degree in sociology with EMBA.

 

During his leisure time, Richard Liu Qiangdong spent most of his time on the computer enhancing his programming skills; he also got money from writing freelance coding work. Before graduation, Richard Liu had started a restaurant that didn’t work out very well as there was limited time to manage the business. A health product company employed him for Japan Life as he had tones of experience with the computers.

 

IN 1998, Richard Qiangdong Liu launched his own business selling Magneto-optical products based in Beijing. This business had a brand name Jingdong formulated from the last name of Richard Liu and that of his first girlfriend. The firm was a success; he even established 12 stores across the country selling the same products. Both customers and employees were forced to stay at home to avoid being infected with SARS. This condition did not limit Richard Liu Qiangdong to continue being inventive; he launched JD.com company that handled its sales online. The company started a small retail business selling only IT: Digital and mobile products.

 

In an article on AACSB.edu, Liu was listed as one of the “Most Influential Leaders”. As a testament to Liu’s admirable business practices, he has received numerous national and international awards for his entrepreneurship, business influence, innovation, and leadership.

 

In six years JD.com had introduced over one million variety products in the logistic centers. Richard Qiangdong Liu is mainly concerned with the quality of the products and the services rendered to the clients. In 2014, Richard Qiangdong Liu agreed with WeChat company owner to own a 15% stake in JD.com worth $215 million and return to work tremendously increased the number of active users for JD.com. See This Page to learn more.

 

Currently, JD.com has more than 60 billion market worth and more than 47,000 employees. Richard Liu is determined to expand the reach of the company by forming joint ventures with other local investors and purchasing the best products from different continents. He also works very closely with the employees often holding meetings to come up with new marketing strategies. The meetings are held through email platform for the company.

 

More about Richard Liu Qiangdong on http://usa.chinadaily.com.cn/epaper/2017-03/09/content_28492448.htm

Richard Qiangdong Liu, The Chinese Billionaire

 

When you talk of online trading in china then the name Richard Liu Qiangdong cannot be omitted. Richard Liu is the founder and the chief executive officer of JD.com also known as the JingDong Mall. JD.com is the leading e-commerce platform in China and in the world at large. This company was founded in 2003. Liu’s entrepreneurship journey is an inspirational one as he started from the bottom and now he is one of the renowned businessmen in China. He is also a billionaire as per Forbes listing 2019 with net worth of $ 5.3 billion.

Richard Liu was born in 1973 in Suqian, China a province known as Jiangsu. He is a holder of bachelor’s degree in sociology which he got it from Renmin University, China. After completion of his undergraduate studies in 1996, he joined China Europe International School and pursued computer programming and later graduated with an EMBA. See This Article for more information.

Richard Liu started practicing his entrepreneurship skills while he was still a university student. He started by venturing into a restaurant business by investing his little cash which he earned from family loans and his side hustles. Unfortunately, his business collapsed after some months. After Richard Liu Qiangdong completed his studies, he worked with one of Japanese health product enterprise as a director of business and computers. After gaining some working experience, Rich launched his own company, Jing dong mall and served as a supplier of magneto optical products, in 1998.

His business was doing well and he had 12 stores countywide by 2003 when he faced a big challenge as a result of the SARS outbreak. This outbreak forced staff and clients to stay at home and at this juncture Richard Liu had to think outside the box. Since Liu was knowledgeable in the field of computer programming, Liu launched his online retail website in 2004 and this ensured his clients were able to access services and products while they are in their houses. It is in the same year when he launched the JD.Com which is now the leading online trading website in china. Today Richard Liu is the leading entrepreneur in China.

 

Related Article: https://www.scripps.org/physicians/18780-richard-liu?tab=overview

Vinod Gupta: Air Force To Business

 

Vinod “Vin” Gupta was born on the 4th of July sometime during the mid-40s. He was born in a village north of New Delhi a short distance from Saharanpur. Vin Gupta grew up with only basic needs of food, water, and shelter. The availability of electricity, good roads, constant running water, and normal toilets was but a luxury to him.

Around 1964, Vin Gupta joined the Indian Air Force and he became a Flying Officer in the Engineering Department. Vin Gupta left the Air Force after 3 years, in 1967 having served as the leader of the 14th Squadron. Following his simplistic high school education in one of the schools in the village, Vin Gupta was lucky enough to be able to join I.I.T.

Kharagpur, taking on a degree major in the field of agricultural engineering. Vinod graduated in the same year with a B.Tech degree. Following his graduation, Vin Gupta was granted a position and a graduate internship at the University of Nebraska in the Department of Agricultural Engineering, which by then was under the sole management of Professor Bill Splinter. Dr. Splinter who discovered Vinod Gupta while he was in India teaching temporarily.

After graduating from the University of Nebraska, Vin Gupta relocated to Omaha, and he was able to get work as a marketing analyst at Commodore Corporation; a manufacturer of mobile homes that has over 10 factories within the US.

During his tenure at the company, Vinod Gupta was assigned to analyze the performance of their competitors. To come up with a solution, Vin Gupta acquired the list of all the mobile home dealer companies within the US.

After he got this work, he began to feel as if he could do more and in light of this, he went to a bank and borrowed $100 which he used to print out the list he gave to his company for free, only this time, he sold it to all the rival companies and he got over 100% and that’s how he began his life in business! See This Article to learn more.

 

More about Vinod Gupta on https://ideamensch.com/vinod-gupta/

Richard Liu Qiangdong Talks About His Future Plans For The Growth Of His Company Jingdong

 

The world of e-commerce has been expanding at a rapid pace in the last few years, and one of the companies that have been contributing majorly to the transformation that has been taking place in the e-commerce space is JD. The company was started by Richard Liu Qiangdong in the year 2004, even though he started selling products through the physical stores much before that. He achieved a lot of success by selling products through the stores, but due to the situation of the country during the SARS outbreak, Richard was left with very little options to continue with his business strategy. He decided that it is time he took some major business decisions and switched from selling offline to shifting the entire business online.

Thus, JD.com was created, which went on to become a full-category online retail store and sold not only consumer electronics but also other consumer goods. The marketing strategy implemented by Richard at the time helped JD in pushing its rank in the e-commerce industry. Richard Liu Qiangdong studied sociology from the famous People’s University of China and then went on to study business from the reputed Chinese institute named China Europe School of Business. Go To This Page for more information.

Richard Liu Qiangdong always wanted to become a businessman and start a business venture of his own, and it is for this reason he always looked out for business opportunities. The first business venture he started was a restaurant, but it went on to be a failure. However, he didn’t give up and continued to exploit his business skills to unearth new opportunities in the financial world. Today, Liu Qiangdong is amongst the wealthiest Chinese on the planet worth over twelve billion dollars and counting.

In an article on AACSB.edu, Liu was listed as one of the “Most Influential Leaders”. As a testament to Liu’s admirable business practices, he has received numerous national and international awards for his entrepreneurship, business influence, innovation, and leadership.

Richard Liu Qiangdong is of the opinion that JD has the potential to become number one and he is doing everything in his power to achieve that. But, to be successful, he is not only looking to beat the competition with innovation but also take care of the environment. He is introducing a new packaging system that would help the company save on packaging and also offer incentives to consumers for using such packaging.

 

Visit: http://usa.chinadaily.com.cn/epaper/2017-03/09/content_28492448.htm

 

Paul Herdsman’s Recipe For Success

 

Paul Herdsman, Co-founder, and Chief operating officer of NICE Global, has a lot to say about starting and maintaining a new business so it will succeed. We all know that starting a new business is hard work and requires a lot of dedication and know how to make it work. Herdsman owns a business solutions company, helps other companies find ways to retain more of their customers and lower their overhead to increase their revenue.

Paul Herdsman offers a variety of services for his clients to help them cut costs on customer services like answering the phone. He gives companies a live person to answer their customer’s calls.

One of the ways Paul says companies can cut costs is to retain employees long term. It costs a lot to train new employees. Making employees feel like family. Employees are more likely to stay with a company they feel treats them as part of the family than one where they think merely as an employee. Go To This Page to learn more.

Provide employees with the training they need to be successful. Don’t stop with the initial training. Instead, create continuous training that enables them to perform their jobs well. Then reward them for doing a great job based on their performance.

Recruiting the best talent is essential. Paul Herdsman has created an employee referral program within his company to help him hire the best employees for his business.

If you want to get and retain clients, Herdsman says it is crucial to solve your client’s problems. Always ask the right questions so you know the best solutions. Make sure you are talking to the right people. It is essential to include the correct people in your conversations. These are some of the tips that Herdsman has used to build a successful business over the years. If you follow these ideas, you are sure to grow a stronger and more successful business too.

In the article, “Lessons from Entrepreneur Paul Herdsman”, Herdsman shares these business lessons which he likes to share to aspiring and established business owners alike can use to be successful like himself.

 

More on: https://angel.co/paul-herdsman

Gregory James Aziz Continues His Success Story With New Grain Hopper Cars

National Steel Car’s new innovative line of high capacity grain hopper cars are making quite the splash. So far the two major rail lines in Canada have made heavy orders to handle incoming grain shipments. As the Transportation Modernization Act comes down hard on companies who fail to deliver on time, the light weight high capacity grain hoppers are in demand. 2018 is turning out to be a very profitable year for NSC and it can all be chalked up to the work ethic of CEO Gregory James Aziz.

 

Greg Aziz believes in his workforce. He listens to them, nurtures them, and provides for them. He also gives them license to be creative. One of the main precedents he set down upon acquiring National Steel Car was to the push boundaries. He wanted the rolling stock coming of the line to exceed North American standards and they have. The new grain hopper cars are a prime example of the innovation National Steel Car is capable of, and Greg Aziz fans that flame every day.

 

Gregory James Aziz proved his work ethic managing his parents wholesale food company Affiliated Foods. Taking over fresh out of college Aziz turned the business around. He increased profits and expanded the company into a global importer. Years later in 1994 Aziz purchased an ailing National Steel Car from Dofasco.

 

His goal was to turn the 100-year-old manufacturer back into the continent-wide leader it once was. In 1999 he accomplished that goal by accelerating National Steel Car’s output toi 12,500 per year. Now NSC is the cream of the crop, the leading rolling stock supplier for North America, and it shows no sign of slowing down. Especially this year with three huge contracts to fill, and a slew of new jobs being created.

 

National Steel Car originated in 1912. It took advantage of the expansion of North American railways and rose to greatness. In its century-long existence it has remained a profitable success. Now, in the midst of 2018 it finds itself taking advantage of perfect timing once again.

 

As lower capacity grain cars are filtering out, the new high capacity cars are set to become the new standard. Just as Aziz saw a need and filled it by revitalizing National Steel Car, the development department of NSC saw the need for new grain cars. So far both CN and CR rail lines have ordered over 1,000 units. See Related Link to learn more.

 

View Source: http://gregaziz.ca/